Client Management
Referrals, transfers and what counts as a qualified client.
74Can I refer a client who already has a Clarity account?
No. Referral tracking only applies to new clients registering for their first live account with Clarity Markets. Existing account holders cannot be re-attributed to a partner after registration.
75My client wants to change their linked partner — is that possible?
Generally, client-to-partner attribution is fixed after registration. Reassignment requires a formal request and review by our compliance team, and it's only approved in limited circumstances (e.g., demonstrated fraud or error). Raise this through your account manager.
76What counts as a 'qualified client' for promotions like the Switch Bonus?
A qualified client is a new client who registers via your tracking link, completes full KYC, makes a minimum deposit of USD $500, and completes at least 2 standard lots of trading in eligible instruments (Gold, Silver, Forex, Crude Oil, or Crypto CFDs). See the Switch Bonus Terms & Conditions for the full definition.
77What happens to my rebates if a client reverses or charges back a deposit?
If a client deposit is reversed, charged back, or cancelled, any rebates generated from trading funded by that deposit may be clawed back from your partner wallet. You'll receive a notification if an adjustment is applied to your account.